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LG Washer Error Codes and What to Do About Them

LG washers tell you a lot through two-letter codes. Here is what the common ones mean, which you can clear yourself and which point to a part that needs replacing.

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LG front-load and top-load washers are some of the most common machines we repair in Belmont, San Carlos and Redwood City, and they are good at telling you what is wrong. When something goes out of range, the display shows a two-letter code. The trick is knowing what the code actually points to, because a code names a system, not a specific broken part.

This guide covers the LG washer error codes we see most, what each one usually means, the checks you can safely do yourself and the point where it makes sense to call for washer repair.

How LG error codes work

An LG washer runs each step of a cycle against a timer and a set of sensors. It expects to fill to a certain level within a set time, drain within a set time, lock the door before spinning and reach a target spin speed. When a step does not finish as expected, the control stops the cycle and shows a code.

That means a code is the washer saying “this step did not finish.” It does not say why. An IE code, for example, says the washer did not fill in time. The reason could be a closed tap, a kinked hose, a clogged screen, a bad inlet valve or a faulty pressure sensor. That is why we always test before replacing parts, and why a reset alone sometimes clears a code for good if the cause was temporary.

First step for any code: unplug the washer for at least one full minute, plug it back in and try again. If the code returns right away, the cause is still there.

IE: water inlet error

What it means: the washer did not reach the expected water level within the allowed time.

What you can check:

  • Both the hot and cold supply valves behind the washer are fully open.
  • The inlet hoses are not kinked or crushed behind the machine.
  • The house has normal water pressure at other taps.
  • The small filter screens where the hoses connect to the washer are not clogged with sediment. Turn off the water and unscrew the hoses to look.

What it usually is when those are fine: a failed water inlet valve or a faulty pressure sensor. Both are common, affordable repairs.

OE: drain error

What it means: the washer did not drain within the expected time.

What you can check:

  • The drain filter at the bottom front of a front-loader. Lay down towels and a shallow pan, open the small access panel, drain the water through the little tube, then unscrew and clear the filter.
  • The drain hose behind the washer is not kinked and is not pushed too far into the standpipe.
  • In very cold weather, the drain hose is not frozen. This is rare on the Peninsula but can happen in an unheated garage on a cold night.

What it usually is when those are fine: a jammed or failed drain pump. Socks, baby clothes, hair ties and coins are the usual culprits. If your washer is full of water, see our page on washer not draining repair.

UE: unbalanced load

What it means: the washer sensed the load was unevenly distributed and could not balance it for the spin.

What you can check:

  • Is it one heavy item, such as a bath mat, a comforter or a pair of jeans alone? Add a few towels to balance it, or redistribute the load by hand.
  • Is the washer level? Rock it gently from corner to corner. If it wobbles, adjust the feet.
  • Are the shipping bolts removed? On a newly installed washer, the bolts on the back that lock the tub for transport must come out.

What it usually is when those are fine: worn shock absorbers or springs that let the tub move too much, or, on some models, a failing motor hall sensor. If the washer will not spin at all, our page on washer not spinning repair explains the full set of causes.

LE: locked motor error

What it means: the motor could not turn the drum as expected.

What you can check:

  • The load is not too large. An overloaded drum can stall the motor.
  • Nothing is wedged between the drum and the tub. A bra wire or coin can sometimes jam it.
  • Unplug the washer for ten minutes and try again with a smaller load.

What it usually is when those are fine: a failed motor hall sensor, a worn rotor or stator, or a wiring fault between the motor and the control. LG direct-drive motors rarely fail outright, so we test the sensor and wiring before anything else.

dE, dE1 and dE2: door errors

What it means: the door is open, or the washer cannot confirm the door lock has engaged.

What you can check:

  • Close the door firmly. Clothing caught in the door is a common cause.
  • Look for a broken door hook or a bent latch.

What it usually is when those are fine: a failed door lock assembly or a broken wire to it. This is one of the most common LG washer repairs we do. The washer will not fill or spin until the lock is confirmed.

PE: pressure sensor error

What it means: the water level sensor is reading out of range.

The pressure sensor uses a small air hose connected to the tub. If the hose is pinched, clogged or disconnected, or the sensor has failed, the washer cannot tell how much water is inside. PE is not usually something you can fix yourself without opening the cabinet. Call for a technician.

tE: heating error

What it means: the washer’s water temperature sensor or heater is out of range.

Many LG front-loaders heat water internally for some cycles. A tE code points to the temperature thermistor or the heater circuit. The washer may still run on cold cycles, but the fault should be checked.

FE: overfill error

What it means: the washer sensed too much water.

FE is usually caused by a water inlet valve that will not close or a pressure sensor misreading the level. If you see water rising with the washer off, shut off both supply valves immediately and call.

CL and other non-error codes

Not every code is a fault. CL means the child lock is on. On most models, hold the Child Lock button, or a pair of buttons marked with a lock icon, for three seconds to turn it off. tCL is a reminder to run the tub clean cycle, and Sud means too many suds were detected, usually from too much or the wrong detergent. Use HE detergent in the recommended amount.

When the code keeps coming back

If a code returns after a reset and the simple checks, the washer needs a proper diagnosis. Here is what we do on an LG washer call:

  1. Read the code and, on models that allow it, check the stored fault history.
  2. Run a diagnostic test mode that steps through fill, drain, lock and spin.
  3. Test the suspect part directly with a meter: the inlet valve coils, the pump motor, the door lock switch or the motor hall sensor.
  4. Check the wiring harness between the part and the control.
  5. Give you the price for the repair before replacing anything.

That order matters. Replacing a pump for an OE code when the hose was kinked, or a control board for a door error when the lock was the problem, is how repairs get expensive.

Keeping LG washer codes from coming back

A few habits prevent the most common LG washer codes:

  • Clean the drain filter every month or two, and always check pockets for coins and hair ties.
  • Use HE detergent in the right amount. Too much detergent leads to Sud codes, residue and mildew in the door gasket.
  • Leave the door open after a wash so the gasket dries. A worn or moldy gasket is covered on our page about washer door gasket replacement.
  • Balance large loads, and wash bulky items with a few towels.
  • Run the tub clean cycle when the washer reminds you.

Other appliances showing codes?

Dishwashers have codes too. If your Bosch dishwasher is showing E15, our guide to the Bosch dishwasher E15 error explains what it means and why it keeps returning. If your dryer is running but not drying, see why a dryer is not heating. You can browse every guide on the appliance repair blog.

When to call us

Call us if an LG washer code returns after a reset and the simple checks above, if the washer is full of water and will not drain, or if you see water on the floor. We serve Belmont and nearby cities, including San Carlos, Redwood City and San Mateo. Our phones are answered 24/7, and most LG washer repairs are finished on the first visit.

Keep reading

More Help From Our Repair Team

  • Bosch Dishwasher E15 Error ExplainedE15 is one of the most common codes on Bosch dishwashers. It is a leak warning, not a random glitch, and clearing it properly means finding where the water came from.
  • Dishwasher Not Draining? Here Is What to CheckDirty water sitting in the bottom of a dishwasher is one of the most common kitchen complaints. Most of the time the cause is simple, and you can check several of them yourself.
  • Dryer Not Heating? What to Check FirstWhen a dryer tumbles but stays cold, the cause depends on whether it is gas or electric. Here is how to narrow it down, and why the vent matters more than most people think.
  • All appliance repair guidesEvery guide we have written for Peninsula homeowners.
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